You can evaluate the Barracuda Spam & Virus Firewall (or any other Barracuda appliance) for 30 days. If you are not satisfied with the performance of the appliance for any reason you can return the appliance. Your 30 day evaluation is contingent upon an open Purchase Order.
Should you decide to return the appliance within the 30 day timeframe, your invoice will be credited for the full amount of the unit, less the shipping and handling charges.
To begin the evaluation process, please complete our Spam Firewall Evaluation Request Form.
For Barracuda Spam Firewall models 200 and higher, there are no hard limits. The number of users as well as the amount of email that can be serviced varies with each model. The numbers in the datasheet are recommendations based on the performance and depend primarily on the type of your email traffic. The Barracuda Spam Firewall model 100 is restricted to scanning spam and viruses for 50 users.
There are no per user or per domain licensing fees. This pricing structure allows your organization to expand without additional cost.
The Barracuda Networks Energize Updates subscription provides the latest spam and virus updates and is an essential part of purchase. In addition, we do provide multi-year subscriptions that can be a cost savings to you.
Yes. You will have 60 days from the date of purchase of the Barracuda Networks product to decide if you wish to purchase an Instant Replacement Service. If you wish to purchase the Instant Replacement Service within the 30-day window, the Service will retroactively begin on the delivery date of the Barracuda Networks product and continue for the time period purchased.
No, there are no extra charges for virus blocking capabilities.
Spam rules and virus definitions are automatically updated on the Barracuda Spam Firewall through the Barracuda Energize Updates Subscription. Users can configure this feature to update hourly or daily. Virus definitions are constantly being updated by Barracuda Engineers.
Email is processed inside the hardware. Further privacy is configured in your Barracuda Spam Firewall. The administrator can specify who can access the machine through password protection.
There is a one year warranty against manufacturing defects in the USA and Canada.
Our solution supports the following languages: German, French, Chinese (Simplified and Traditional), Japanese, Spanish, Russian and Czech.
Out of the box, the Barracuda Spam Firewall is tuned to minimize false positives. With no additional tuning, the false positive rate is typically at 0.01% or less - one of the lowest false positive ratings in the industry. Barracuda Networks emphasizes and optimizes for a lower false positive rate rather than a higher spam block rate. As with any solution that allows for user customization, each customer's false positive return will vary depending on how the administrator tunes the unit (i.e. a stricter spam score setting will result in more false positives).
Incoming email is routed through the Barracuda Spam Firewall. Spam is tagged, quarantined or blocked based on preferences. Legitimate email is allowed through to the recipient.
Quarantined email is sent to a mailbox specified by the administrator. With the exception of viruses, email messages are stored in their entirety, and can be retrieved should the need arise. On model 300 and higher, per user quarantined email is stored on the Barracuda Spam Firewall itself.
Yes. The Barracuda Spam Firewall will work in a variety of network configurations. Our flagship products protect more than 40,000 customers globally.
Yes. You may redirect email messages to any destination mail servers from the same or different subnet with proper routes.
Yes. This can be configured on the Web interface.
The Barracuda Spam Firewall model 300 and higher support per user settings, allowing users to manage their quarantine messages through their email.
Yes, on models with per user score settings enabled (Model 600 and higher).
The Barracuda Spam Firewall has a Web-based interface for ease of use. In addition administrators can choose to receive system status information via email.
A "Dictionary" or NDR (Non-Delivery Report) attack is a sequence of spam messages that attempts delivery to every possible recipient name on a server. Microsoft Exchange attempts to protect against "Dictionary" attacks by accepting messages for all recipients rather than rejecting invalid recipients and letting a spam sender know which accounts are valid. Unfortunately, this often leads to very high Exchange server CPU loads because the server still attempts to send one or more non-delivery notification for every invalid recipient.
The Barracuda Spam Firewall MS Exchange Accelerator uses the LDAP (Lightweight Directory Access Protocol) service built into Exchange to verify recipients before delivering messages to the MS Exchange server and consuming valuable resources.
Networks growth, traffic and additional users may result in a need of a larger Barracuda appliance. Depending on the model you currently have, and when it was purchased you may qualify for a partial hardware credit, as well as a credit on any remaining subscription. Contact Barracuda Networks or the partner where you purchased your appliance to find our what you are eligible for. If your appliance was purchased from Optrics Engineering, contact us and we will be pleased to provide you with the information you need to upgrade your Barracuda.