Open Communications International uses CudaTel to provide foreign-language
services and over-the-phone translation in both everyday and critical situations.
Designed to enable seamless voice and video communication, the CudaTel Communication Server is an easy-to-use, affordable, next-generation phone system for businesses. CudaTel Communication Server's enterprise-class feature set includes Voice over IP (VoIP) PBX services, conferencing, follow-me, automated attendant services, and more, controlled by an easy-to-use Web interface. CudaTel Communication Server is compatible with any SIP device and provider, and can be pre-configured for use with both analog and digital telephone networks.
Powerful, Complete Solution
With an expansive feature set and and no per user or phone licensing fees, the CudaTel Communication Server is equipped and priced for organizations of any
size. Native High Definition audio support and integrated phone line (TDM) hardware produces an unparalleled audio experience. VOIP encryption protects calls from hackers and digital eavesdroppers.
On-board Voicemail Storage can archive
years of audio, and solid-state boot disks assure that your phone system is always operational. Each model also comes complete with easy-to-use enterprise-class features such as call conferencing, queueing, and custom
automated attendant creation.
With real-time statistics, utilization, updates, and user presence,
administrators are always aware of how systems are running.
Easy to Install, Use, and Maintain
System setup takes minutes, with streamlined, automated installation of phones and devices. Configuration is intuitive with a Web-based interface. Set
up automated attendants, conferences, calling groups, queues, and telephone company integration, in minimal time. The Web-based user interface allows
administrators to deploy phones automatically with native hardware provisioning.* Deploying a phone is as simple as plugging it into the network
and picking a user and extension in the interface. The CudaTel Communication Server can keep phones up to date by automatically downloading firmware and
security updates and preparing the phones for upgrade as the administrator is ready. **
Setup is even easier if you have an existing user database: The CudaTel Communication Server's
Active Directory integration can quickly tie your phone
system to your existing Windows or Novell user database. Automatically deploy phones and assign extensions by group or organizational unit.
*Optional Model Configuration
**Supported Phones Only
Key Features
Automatic Phone Provisioning
CudaTel Communication Server includes built in phone provisioning for Polycom and Snom phones. Although any SIP client will work, administrators can choose to automatically deploy supported hardware without touching a phone. User and line assignment, feature and firmware upgrades, automatic -- all pushed from the appliance's web interface.
Call Conferencing
Multi-party call conferencing is supported through conference bridges (meeting rooms or extentions administrators designate as conferences) as well as on-the-fly user intiated multi-party calls.
Group Calling
Extensions, phone numbers and DIDs can be easily be assigned to a group of users.
SIP phone and provider support
CudaTel Communication Server supports SIP for both provider services (telephone company) as well as end user devices (phones, software clients). Any SIP compliant service or device can be integrated with the appliance.
Automated Attendant (IVR)
Incoming calls can be automatically handled and processed using the built-in Automated Attendant. Using an intuitive Web interface, administrators can configure the flexible engine to ring specific extensions, groups of users, direct to system functions or off-site phone lines, consider time of day and user presence and schedule.
Native phone line hardware integration
Option models of the CudaTel Communication Server come preconfigured and optimized with best-of-breed telephony company integration (TDM) hardware. All optional systems come with onboard echo cancelation, and support for 4 analog incoming lines up to quad T1s.
Call monitoring, barging, and bridging
Administrators or enabled users may monitor system calls, intterupt calls,
and merge mutiple calls together.
Web-based performance and usage statistics
Monitoring system calls, usage, performance is easy with the Web interface's performance dashboard. Administrators can view time based graphs and call data to assist in gauging telephone company line and system usage.
Web-based administrative interface
CudaTel Communication Server features an intutitive Web-based interface, making any system configuration and setup option as easy as few clicks. System functions are broken down into five easy-to-understand screens that make setting up the system easy, simple, and quick.
High definition voice quality
Using supported phones, the CudaTel Communication Server provides unmatcched voice quality. High Definition (near cd-quality) audio is delivered through the
G.722, G.722.1, G.722.1c codecs.
Call recording
Administrators can set policy to record incoming, outgoing, or all calls associated with a user, group, location, or system. On-board storage is used and
additional storage can be integrated using an NFS or SMB share.
Call routing
Incoming and outgoing calls can be routed based on administrator preference. Operations such as dialing prefixes, least cost routing, and off-system PBX
integration can be seemlessly integrated to minimize user confusion.
Scheduled call routing
Calls can be follow a path or route based on time of day, day of week, or arbirtary schedule.
Follow-me
Users can be located using the CudaTel Communication Server's follow-me features. Multiple phones and lines are run at the same time, falling back to a
unified voice mail system, assuring road warriors and business travelers can always be reached, while giving the caller the impression of a fully integrated
business phone.
Call parking
Calls can be temporarily parked or stored for pick-up from other system users.
Active Directory and LDAP integration
CudaTel Communication Server integrates with LDAP deployments such as Windows Active Directory and Novell e-Directory. Integration makes user import, sync,
membership, and authentication automatic, preventing manual entry errors and enabling seemless interation with business IT systems.
Local Users, Groups, and Policy
Administrators can choose to setup and deploy users, groups and policy locally on the box. If using built-in system DHCP, the CudaTel Communications
Server is the only network appliance needed on the LAN.
Automatic Extension and phone number (DID) assignment
LDAP synced and local users can be automatically assigned extensions and phone numbers (DIDs) - saving valuable administrator time and system
configuration errors.
Multi-site integration
Mutiple Communication Servers can be linked to interation multiple sites or locations for an integrated multi-site single phone system.
Encrypted VOIP support
As voice security becomes a great security threat, the CudaTel Communication Server has integrated technology to encrypt voice transactions. With supported
phones and built-in Secure RTP and TLS support, voice calls can be encrypted and secured -- assuring hackers are not monitoring calls on the network.